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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kinga Nichols

Kinga Nichols

September 23, 2024

1  out of  5
rating by Kinga Nichols
"I have been a State Farm customer for long years. I have never had a negative experience with State Farm until doing business with Brandon Warner. Brandon is very courteous and convincing in person and has zero follow through on business matters. Because of him my car insurance was not transferred from Colorado to Michigan for 3 months. I found out about this when logging into my account at the time. I did accept his apology for dropping the ball then. Recently I purchased life insurance for my household. This was supposed to take effect May first, and as of September 23rd, my husband's life insurance is non existent. Again, I have found out about this by accidentally logging into my account and the insurance not existing. I understand about hiccups, but I was promised communication and a follow through. 4 months ago. If I did not log into my account today, I would have been under the impression that we were insured. I can definitely overlook not following through for 3 months ONCE. However the repeated nature of this issue fundamentally shook my faith in Brandon and I am transferring my 7 accounts/policies to an agency where my account receives the attention and respect it deserves."
We responded:
"Thank you for your review Kinga. When I spoke with you yesterday afternoon I apologized for the oversight on your account and I expressed my understanding in wishing to move to another office. I wish you nothing but the best and am truly sorry for the oversight on your account. Thank you. "
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Mike J

March 17, 2024

5  out of  5
rating by Mike J
"Overall best experience I've ever had with an auto insurance provider.. Reasonable rates too."
We responded:
"Thank you"
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Janie Grahl

February 5, 2024

5  out of  5
rating by Janie Grahl
"Fantastic customer service, always available to assist and answer questions. Thank you Scott!"
We responded:
"Thank you "
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Austin Nastally

January 22, 2024

1  out of  5
rating by Austin Nastally
"By far the worst insurance company l've worked with.. they will promise you anything to buy themselves some time then disappear. My vehicle has been sitting at a shop for 4 weeks. No word from the claims department (I've left multiple voicemails! Adena Bailey, the claims supervisor shouldn't have a job.) Brandon called me and said he was going to get on top of it and call me back the next day.. that also never happened."
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Marcia Cox

September 19, 2023

5  out of  5
rating by Marcia Cox
"Great service and was in and out the door in less than 30 minutes"
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mia reese

August 18, 2023

5  out of  5
rating by mia reese
"One of the best places to get insurance. Everyone in the office is kind and welcoming! 10/10 recommend!"
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Ashley Bateman

August 11, 2023

5  out of  5
rating by Ashley Bateman
"Scott was a pleasure to work with. Always have had great luck at State Farm."
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Jessica Gorlitz

August 10, 2023

5  out of  5
rating by Jessica Gorlitz
"Took time to explain in detail."
We responded:
"Thank you. We are very happy to have you with us. "
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Keith Mead

August 7, 2023

1  out of  5
rating by Keith Mead
"Called during business hours. NO one ever answers after multiple calls. You have to work hard to even get by the computer. Makes it easier for them, but a pain in the but for their customers. I will look somewhere else for insurance."
We responded:
"I am sorry about your experience with my office. We do our best to answer every call that comes through but sometimes we are not able to get to everyone. Did you leave a message for us to call you back? Please feel free to call my cellphone at 517-416-9336. Thank you for your feedback and the opportunity. "
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Nikki Comfort

June 7, 2023

5  out of  5
rating by Nikki Comfort
"I'm So Glad I called State Farm for my car insurance needs. I couldn't believe the price they quoted me was cheaper than what I estimated AND It included renters Ins. Too! These Guys really do the best job around, hands down! If your looking for insurance don't hesitate just call , you won't regret it!"
We responded:
"Thank you. We are so happy you have had a great experience with our office. "
Profile photo of Neen Thomas

Neen Thomas

March 14, 2023

5  out of  5
rating by Neen Thomas
"Great customer service. I'm thankful to have Brandon Warner as my agent. That isn't something that I take lightly. Respect!"
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William German

March 4, 2023

5  out of  5
rating by William German
"Absolutely the best! Thank you Brandon and your team's hard work all year round!"
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trisha byers

February 28, 2023

5  out of  5
rating by trisha byers
"I’ve had State Farm for 7 years almost and they are just so wonderful and helpful I would recommend them to anyone"
Profile photo of John “Gator” McDonald

John “Gator” McDonald

January 6, 2023

1  out of  5
rating by John “Gator” McDonald
"I have had to call State Farm Corporate Offices, just to stop the constant mail from State Farm to not only to me, but , my roommate, (whom has never had a license, much less a car), and his Dead Father, (whom I am Pretty sure doesn't need insurance). So, beyond the "Bordering on Harassment" mail and phone calls, I have used State Farm in well over 30 years and will not... Have a great day... 😁"
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Felicia Moyer

April 10, 2022

5  out of  5
rating by Felicia Moyer
"State Farm has always been very attentive and helpful. I would recommend them to anyone."
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TeKeya Reynolds

April 8, 2022

5  out of  5
rating by TeKeya Reynolds
"Very nice agent! Very knowledgeable and explained things in a way that was understandable. He made sure that all my questions were answered. I felt very comfortable doing business with him and having State Farm as my insurance holders."
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Nathan Moyer

April 5, 2022

5  out of  5
rating by Nathan Moyer
"n makes getting insurance quick and easy!! Prices are great and a very great team members to help."
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JT Natter

April 5, 2022

5  out of  5
rating by JT Natter
"Brandon has always been great. No cookie cutter coverage. Works with us to get what’s in our best interest."
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Michelle Nelson

April 4, 2022

4  out of  5
rating by Michelle Nelson
"Brandon was really nice and helpful to any thing that I didn't understand"
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Kayla Kemp

April 4, 2022

5  out of  5
rating by Kayla Kemp
"They are both very knowledgeable and helpful with every question about policy and coverages!"
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Gary Ely

April 4, 2022

5  out of  5
rating by Gary Ely
"Best rates in town!He had me in and out in no time"
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Randy Hoover

April 4, 2022

5  out of  5
rating by Randy Hoover
"Brandon is the best insurance agent I've ever had the pleasure of working with. He has called me on his personal time and helped me with any issues or questions I may have had. He has went above and beyond for me and I couldn't be more grateful to have an incredible agent!! Thank you Brandon Warner!! Randy"
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Cheire Humphrey

April 4, 2022

5  out of  5
rating by Cheire Humphrey
"Brandon Warner is the best agent ever!!!"
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BJ Smith

April 1, 2022

5  out of  5
rating by BJ Smith
"Brandon is great, really knows his stuff. Excellent at communicating what you need to know. Always try’s to find ways to save."
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Talonda Fisher

April 1, 2022

5  out of  5
rating by Talonda Fisher
"Brandon and his team are very good at their job! Always making sure that his customers needs are being met, plus going the extra mile by checking in on his customers. He’s the best insurance agent!"